Privacy Policy - Club Temptation

Privacy Policy

Effective Date: 13/11/2023

Last Updated: 05/09/2025

Welcome to www.clubtemptation.co.uk (The Website)

which is operated by its owner (“we”, “us” or “our”).

We are responsible for processing personal data collected through the Website and under the circumstances described in this Privacy Policy. The collection and processing of personal data complies with the Data Protection Act 2018 and other applicable data protection legislation.

This Privacy Policy explains how we collect, use, share and protect your personal information.

COOKIE POLICY

Information About Our Use of Cookies

Our Website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse the Website and allows us to improve it.

By continuing to browse the Website, you agree to our use of cookies.

A cookie is a small file containing letters and numbers that is stored on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device.

This Privacy Policy and Cookie Policy apply to the data we collect when you use the Website. They describe the types of personal data we collect from our members, customers and subscribers and explain how we use, disclose, share and transfer that data.

They also explain the choices available to you regarding our use of your data, the measures we take to protect it and how you can contact us regarding our privacy practices.

Please read this Privacy Policy carefully. If you do not wish for your personal data to be used in the manner described, we may be unable to respond to certain requests or provide some of our services.

Please review this Privacy Policy regularly to remain informed about any changes, particularly those relating to the collection and processing of your personal data.

INFORMATION WE COLLECT

We may collect and process the following information about you:

Information You Provide to Us

This includes information submitted when you:

Use our Website;
Complete forms;
Register for an account;
Subscribe to our services;
Purchase or request services;
Contact us by email or another method; or
Report a problem with the Website.

The types of personal information we may collect include:

Registration details, including your name, postal address, email address and telephone number;
Usernames and passwords;
Personal information, including your date of birth and sex;
Information about your interests and experience with our services;
Payment information, including payment card details, expiry dates, authorisation numbers, security codes, delivery addresses and billing addresses;
Information about purchases and transactions, including the type and number of products or services purchased;
Comments, photographs or other content that you provide;
Information provided in response to a request from one of our departments;
Information obtained from external service providers;
Information collected when you attend our premises, including forms, payments and identification documents used to confirm your identity or age; and
CCTV recordings captured when you attend our premises.

Technical Data

We may collect technical information about your visit to the Website, including:

Traffic data;
Location data;
Weblogs and other communications data;
Your IP address;
The web pages or advertisements you view;
Details of your visits to our online content and social media pages;
Advertising identifiers and similar identifiers; and
Information about your online activities.

This information may be collected automatically through cookies, third-party cookies, web servers, pixels, web tags and similar technologies.

We may also collect information when you:

View our online content;
Use our applications or social media pages;
Contact us through an online service or application;
Open emails sent by us or on our behalf; or
Visit third-party websites or networks on which our advertisements are displayed.

We may combine information collected automatically, such as browsing history, with other information we hold about you.

Our Website uses cookies to distinguish you from other users. This helps us provide you with a better browsing experience and allows us to improve the Website.

If you do not agree to our collection of the information described above, we may be unable to provide certain services to you.

HOW WE USE YOUR INFORMATION

We may use information held about you for the following purposes:

To comply with our legal obligations;
To confirm that you meet any applicable minimum age requirements;
To provide products and services suited to your needs;
To fulfil contractual obligations between you and us;
To process transactions and payments made through the Website or at our premises;
To create, register and manage your account;
To provide or reset your password;
To verify your identity when necessary;
To communicate with you and respond to your questions or requests;
To provide access to our other services;
To market, assess and improve our products and services;
To develop new products and services;
For accounting and auditing purposes;
To send promotional offers and other communications that we believe may interest you, where we have the appropriate permission to do so;
To present Website content in the most effective manner for you;
To customise your experience by providing relevant information, products and services;
To ensure that the Website displays correctly on your device;
To provide advertising content that may be relevant to your interests;
To manage, update and improve the Website;
To detect, prevent and investigate fraud or other unlawful activity;
To protect the security and integrity of the Website; and
To analyse how and how often visitors use the Website.

Where applicable, we process personal data on the basis that it is necessary:

To fulfil a contract with you;
To comply with a legal obligation;
To protect your vital interests;
For our legitimate business interests; or
Because you have provided your consent.

Our legitimate interests may include communicating with you, improving our products and services, managing the Website, preventing fraud and providing a suitable online experience.

DISCLOSURE OF YOUR INFORMATION

We do not disclose personal data collected about you except in the following circumstances:

Within our company group, including subsidiaries or associated companies;
With service providers that perform services on our behalf;
With providers that assist with maintaining or improving the Website;
With providers that manage our membership, booking or customer systems;
With payment-processing providers;
With web-hosting and data-storage providers;
With email and communications providers;
With marketing, direct-marketing, research and analytics providers;
With analytics and tag-management services;
Where we are required to do so by law;
With the police, government bodies, local authorities, regulators or other authorised organisations in response to a court order, legal process, warrant or summons;
Where disclosure is necessary or appropriate to prevent physical harm, financial loss, fraud or other unlawful activity;
To protect our rights, property or security, or those of another person;
To enforce our Terms and Conditions or another agreement;
As part of a sale of all or part of our business or assets;
As part of a business reorganisation, restructuring, dissolution or liquidation; or
Where you have consented to the disclosure or asked us to share your information with a third party.

Where we use third-party analytics or service providers, their processing of personal data may also be governed by their own privacy policies.

PROTECTING YOUR PERSONAL INFORMATION

We implement appropriate technical and organisational measures to protect your personal data against:

Accidental or unlawful destruction;
Accidental loss;
Alteration;
Unauthorised disclosure;
Unauthorised access; and
Unauthorised or unlawful use.

Although we take reasonable precautions to protect your information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

INFORMATION RETENTION PERIOD

Unless stated otherwise, we retain your personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, tax, accounting and administrative obligations.

When we no longer require the information, it will be securely deleted from our systems or anonymised so that it can no longer be associated with you.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right by not selecting the relevant consent options on forms used to collect your information.

Subject to applicable law, you may also have the right to:

Request access to the personal data we hold about you;
Obtain a copy of your personal data;
Ask us to correct inaccurate or incomplete information;
Ask us to update your information;
Ask us to restrict the processing of your information;
Ask us to delete your personal data;
Object to the processing of your personal data;
Withdraw consent previously provided;
Ask us to provide your personal data in a structured, commonly used and machine-readable format; and
Ask for your personal data to be transferred to another organisation where applicable.

You may withdraw your consent at any time where consent is the legal basis for processing. Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

You may also object to certain processing where we rely on legitimate interests. We will consider your request and apply your preferences where required by law.

You may contact our Data Protection Officer or the person responsible for data protection using the details provided on our contact page.

You also have the right to submit a complaint to the Information Commissioner’s Office or another applicable data protection authority.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes will be published on this page and, where appropriate, we may notify you by email or another suitable method.

You should review this Privacy Policy periodically to remain informed about how we collect, use and protect your personal information.

CONTACTING US

Questions, comments and requests regarding this Privacy Policy are welcomed.

Please contact us using the email address, telephone number, postal address or contact form provided on our Website.